Genie Solutions

Genie is a fully integrated Appointments, Billing and Clinical Management software program for Australian health professionals. It is the only package that is platform independent, running as standalone or networked. It can run on both Windows and Macintosh platforms, or simultaneously run a mixture of Macs and PCs on the same network.

Genie Solutions offer the software as well as the delivery, installation, training and ongoing support, but customers will be referred on to their designated IT representative (Macroware Systems) for initial setup and configuration of workstations, servers and peripherals.

Macroware Systems are able to assist you with:

  • design, deployment and configuration of your network
  • setup workstations and servers
  • setup an all Apple Mac environment or Windows
  • setup all peripherals such as printers, scanners and backups
  • setup access Genie via remote access on a PC, Mac or iPad/SmartPhone
  • setup and secure Virtual Private Network (VPN) access to server externally
  • setup a Terminal Server for multiple user remote access
  • maintain the complete system, from online backups to remote monitoring
  • 24/7 remote and offsite support, no waiting queue
  • Unlimited Free email and phone support

Advantages of choosing Genie:

  • used in over 4000 practices
  • has optional modules that can be tailored to your practice
  • combined clinical and billing package incorporating Appointments, Billing and Clinical Management in the one program
  • cost advantage of Genie can only be realised when you combine the Clinic Software with Practice Management software which other vendors sell the modules separately.
  • comes with it's own built-in server, no need to buy MS SQL when the practice expands beyond the lite version provided by other vendors
  • uses true client-server technology when running on a network, which means that your network will be fast and stable, the work is shared between server and clients
  • server does NOT need to be powerful/expensive, an Apple Mac Mini is recommended hardware to run Genie Solutions server