Remote Support

Macroware Systems offers remote IT support to all businesses across Australia. Our experienced helpdesk team utilises secure encrypted technology to resolve tech issues for our healthcare clients, even in rural and remote locations. With remote support, our team can link your computer to ours over the Internet and make repairs while you observe. This process is safe, secure, and temporary, and gives you full control over your computer at all times. Our remote support is available 24/7, with each medical practice assigned a designated support person to reach out to. From simple questions to complex technical fixes, our team of qualified engineers are here to provide fast and efficient solutions. Contact us today to learn more about our remote support services.