Medical IT Support

Trusted IT support for specialist medical practices since 1995

Trusted medical IT support since 1995. Macroware Systems provides Genie support, cloud migration services, remote IT support, and networking for specialist practices and businesses across Sydney and Australia.

What Sets Genie Apart?

• Built on 4D Database: Genie harnesses the power of the 4D database, a cutting-edge technology renowned for its performance, reliability, and versatility. Experience the seamless integration of Genie into your practice, optimised for efficiency and ease of use.

• Tailored for Specialists: We understand that each medical specialty has its unique requirements. Genie caters exclusively to specialist doctors, offering tailored features and functionalities to support your specialised workflows.

• Cross-Platform Accessibility: Embrace the freedom to work on both Mac and PC devices effortlessly. Genie stands tall as the only cross-platform database available to Australian doctors, providing unparalleled flexibility and convenience.
  
  

For medical practices, IT needs to be reliable and predictable. We:

• understand Genie workflows and the pressures on specialist practices

• respond quickly to issues that could affect patient care or billing

• work remotely most of the time, and come onsite when needed

• keep your systems updated and backed up to reduce risk

• communicate in plain English, not technical jargon

Cloud Medical Software Migration

Macroware Systems now provides support and migration services for modern cloud based medical software platforms including Gentu and Xestro.

As more specialist practices across Sydney and Australia move away from traditional server based systems, we assist clinics with planning, migration support, remote access, workstation setup, and ongoing IT support.

With decades of experience supporting Genie environments, Macroware Systems understands the technical and operational challenges involved in moving a busy medical practice to the cloud.

We assist with:

• Migration planning

• Transitioning from Genie to Gentu

• Transitioning from Genie to Xestro

• Internet and network readiness

• Scanner and printer setup

• Secure remote access

• Staff transition support

• Ongoing cloud IT support

Learn more about:

• Gentu support and migration

• Xestro support services

• Cloud medical software solutions

Or contact Macroware Systems on 02 8002 1200 to discuss your practice requirements.